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Intellectual Property Claim

If you believe that sss2233 has infringed your intellectual property rights, we encourage you to contact us using the procedure outlined below.

This policy governs the process solely between the reporting party (“Reporter”) and the Store Owner ("We") only. 

A. PROCEDURE FOR REPORTING INTELLECTUAL PROPERTY INFRINGEMENT:

If you believe that content located on or accessible through the website infringes your intellectual property rights, please submit a written infringement notice to us containing the following information:

  1. Identification of the copyrighted work or other intellectual property right claimed to have been infringed, including registration numbers if applicable;

  2. Identification of the content alleged to be infringing and its location on the website with sufficient detail;

  3. Your full name, postal address, telephone number, and email address;

  4. A statement that you have a good-faith belief that the disputed use is not authorized by the rights holder, its agent, or applicable law;

  5. A statement that the information provided is accurate and that you are the rights holder or authorized to act on behalf of the rights holder;

  6. Your physical or electronic signature.

B. Store Owner Review & Response:

Upon receipt of a complete infringement notice, we will review the reported content in good faith for dispute-resolution purposes. Following such review, we may, at our sole discretion:

  1. Remove, disable, or modify the reported content and notify you of the action taken; or

  2. Decline to take action and provide you with a written response explaining the reason, including where the notice is incomplete, unsupported, or does not reasonably demonstrate infringement;

  3. Request additional information or clarification from you where necessary to complete our review.

Any action or inaction taken by us under this section is for dispute-resolution purposes only and does not constitute an admission of infringement, wrongdoing, or legal liability.

Any party who knowingly submits false, misleading, or fraudulent infringement claims or responses may be subject to legal liability under applicable law.

You can file complaints through the links below for an Intellectual property violation.

SUBMIT A COMPLAINT

Frequently asked questions

How does the heated eyelash curler work?

The curler heats up in 5 seconds and gently curls your lashes when brushed from root to tip. It uses safe, low heat to create long-lasting, natural curls without clamps.

Is it safe for my lashes and sensitive eyes?

Yes! LashGlow is designed with temperature control to prevent overheating and is much gentler than traditional curlers, reducing the risk of breakage or damage.

How long does the curl last?

With proper application, your lashes can stay lifted for up to 24 hours. For best results, use mascara before or after curling to lock in the shape.

Can I use LashGlow on false lashes or lash extensions?

Yes! LashGlow is safe to use on natural lashes, false lashes, and extensions. Just use gentle heat settings to avoid excessive exposure.

How do I clean the curler?

To clean your LashGlow Heated Eyelash Curler, make sure it's turned off and completely cool. Use a soft, dry cloth or a cotton pad with a small amount of alcohol to gently wipe the heating element. Avoid using water or submerging the device. Regular cleaning helps maintain performance and hygiene.

Is it waterproof?

No, the LashGlow Heated Eyelash Curler is not waterproof. To ensure its longevity, avoid exposing it to water or moisture. Clean it with a dry or slightly damp cloth instead of rinsing it under water.

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Please don't hesitate to reach out to us if you need help with your lashes, have any questions, or just wanna say hey!

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